Customer Service
What are the ingredients in the gel toothpastes?
The gel toothpastes are made of an organic coconut water base along with a blend of herbal extracts. The Organic Dragon Fruit Gel Toothpaste is packed with Vitamin C and has a fruity tropical taste. The Organic Matcha Mint Gel Toothpaste is a sweet minty treat that freshens breathe instantly! Last but certainly not least is the Organic Clove Cardamom Gel Toothpaste which is made of a perfect blend of spices like clove and cardamom.
Here is the complete list of ingredients in each gel.
Email: contact@madebyradius.com.
Customer Service Ticket:
Can children use the Organic Clove Cardamom and Matcha Mint Gel Toothpastes?
While all of our toothpastes are completely safe for children 6 months and up, we've found that most kids prefer the taste of our Children's Coconut Banana Toothpaste and Children’s Dragon Fruit Toothpaste rather than our adult toothpaste flavors.
Happy brushing!
Email: contact@madebyradius.com.
Customer Service Ticket:What flavors are offered in the Gel Toothpastes?
The three gel flavors are, Organic Clove Cardamom, Organic Children's Dragon Fruit, and Organic Matcha Mint.
Who wouldn't wanna brush their teeth with these amazing flavors?
Email: contact@madebyradius.com.
Customer Service Ticket:What is the difference between the gels and pastes?
Our new gels use a coconut water base and have a blend of herbal extracts. They have a nice and smooth, gel consistency.
Our pastes use a coconut oil base and have a blend of essential oils. They have a light, paste consistency.
No matter which you choose, you're making a great choice!
Email: contact@madebyradius.com.
Customer Service Ticket:Are your toothpastes fluoride free?
Consider us fluoride and fancy free.
Yes, all of our toothpastes are fluoride free. As an added bonus they also don't contain any chemicals, SLS, SLES, triclosan, carageenan, pesticides, glutens, saccharin, parabens, artificial additives or sweeteners, propylene glycol, detergents, or synthetic foaming agents.
Learn about other potentially harmful ingredients that are commonly found in toothpaste here.
Email: contact@madebyradius.com.
Customer Service Ticket:Does your toothpaste foam?
Our toothpaste has a low foam.
The truth is you really don't need foam to be clean. Equating foaminess with cleanliness is all in your mind put there by years of shampoo commercials showing people having the time of their lives while washing the suds out of their hair. The truth of the matter is that a lot of foam is typically caused by chemicals (like SLS) that are added to your shampoo or toothpaste just to make it foam.
Now, it's also important to remember that there are natural foaming agents that will create a low foam. We did our research and ultimately decided on organic soapberry. Soapberry is a natural foaming agent that has antibacterial properties and has been used in oral medications in traditional Chinese medicine.
Learn more about our toothpaste ingredients here.
Email: contact@madebyradius.com.
Customer Service Ticket:Does your toothpaste contain SLS or SLES?
Remember how we're USDA certified organic? Well, in order to receive that honor our toothpastes cannot contain any synthetic ingredients. This includes any detergents or synthetic foaming agents like sodium lauryl sulfate (SLS) or sodium laureth sulfate (SLES). So no. No SLS or SLES here.
Learn about other potentially harmful ingredients commonly found in toothpaste here.
Email: contact@madebyradius.com.
Customer Service Ticket:Does your toothpaste included carageenan?
Negative. All of our toothpastes are carageenan free and don't contain any chemicals, SLS, SLES, triclosan, GMOs, fluoride, pesticides, glutens, saccharin, carrageenan, parabens, artificial additives or sweeteners, propylene glycol, detergents, or synthetic foaming agents.
Learn about other potentially harmful ingredients commonly found in toothpaste here.
Email: contact@madebyradius.com.
Customer Service Ticket:Why isn't your toothpaste white?
Have you been to the grocery store and noticed a flavor like "blue raspberry?" Well, have you ever actually seen a blue raspberry? Probably not. That's because they don't exist. Those are artificial dyes making that "raspberry" blue. It's the same concept with toothpaste. Mint toothpaste is not actually supposed to be green. So because we don't use any chemicals, artificial additives or dyes, our toothpastes are not going to be pure white or spearmint green or any other unnatural color. Due to it's organic content, the natural color of our toothpastes will vary.
Learn about other potentially harmful ingredients commonly found in toothpaste here.
Email: contact@madebyradius.com.
Customer Service Ticket:Do you have a toothpaste for non-mint lovers?
No worries. We've got you covered.
Try our Organic Ginger Citrus for a fresh, zingy mouth-feel with anti-inflammatory and antioxidant properties to help prevent gum disease, plus a hit of natural teeth whitening. Also our Children's Coconut Banana is delish. Adults love it too.
Email: contact@madebyradius.com.
Customer Service Ticket:Are your toothpastes vegan?
Yes. Animals are friends, not food…or toothpaste.
In order to be USDA certified organic, our toothpastes cannot contain any animal ingredients. As an added bonus, it's also Leaping Bunny certified & Cruelty-Free. #VegansForTheWin
Email: contact@madebyradius.com.
Customer Service Ticket:Are your toothpastes travel-friendly?
The TSA is going to love you.
All of our toothpastes are carry-on approved. Our Children's Coconut Banana Toothpaste is 1.7 ounces while our Mint Aloe Neem & Ginger Citrus Toothpastes both come in at a healthy 3 ounces each.
Email: contact@madebyradius.com.
Customer Service Ticket:Does your Mint Aloe Neem Toothpaste taste bitter?
It's true that neem can sometimes have a bitter taste, but we don't want to brush our teeth with a bitter-tasting toothpaste and we wouldn't ask you to either. The organic neem oil used in our Mint Aloe Neem Toothpaste is for function only - safe, cooling, soothing, and potent bacteria fighting powers. Bye, bye bitter.
Email: contact@madebyradius.com.
Customer Service Ticket:Is the organic neem oil in your toothpaste safe?
We wouldn't use it if it wasn't.
There are many ways to refine neem oil and we use organic food-grade neem oil that is 100% safe.
Email: contact@madebyradius.com.
Customer Service Ticket:What can I expect if I've never used organic toothpaste before?
Prepare to be amazed.
Even though we're sure you're going to love it, we're also not going to lie... it's probably going to feel a little different than what you're used to. If you've been using nothing but conventional toothpastes in the past, we can almost guarantee the two things you'll notice first: the reduced foam and the color. Typically a lot of foam and unnatural coloring is caused by chemicals or artificial additives. Our toothpastes don't contain any of that - just pure, organic, and natural ingredients. So give it a try. It may take a few days to get in the groove, but we guarantee you'll love it just as much as you love your RADIUS toothbrush.
Email: contact@madebyradius.com.
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