Customer Service
Which toothbrush is right for my child?
We love the kiddos. Which is why we have a toothbrush for every age.
- Pure Baby Toothbrush is for ages 6 months and up.
- Totz Toothbrush is for ages 18 months and up.
- Totz Plus Toothbrush is for ages 3 years and up.
- Kidz Toothbrush is for ages 6 years and up.
And don't forget our USDA Organic Coconut Banana Toothpaste perfect for ages 6 months and up.
Check out our entire Children's Collection here.
Email: contact@madebyradius.com.
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The RADIUS Customer Service Team
How should I sanitize my toothbrush?
Whatever you do, do not put any of our toothbrushes or travel cases in the dishwasher. It won't be pretty.
The high temperature of a dishwasher, boiling water, or microwave will melt the plastic. To sanitize your toothbrush we recommend using a solution of 50/50 hydrogen peroxide and water. You can use the 3% dilution of hydrogen peroxide, which is the most common and typically found in drugstores or pharmacies. Soak your toothbrush for 5-10 minutes and voilà! Good as new.
Email: contact@madebyradius.com.
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Can toothbrush heads be recycled?
We're sorry to say that toothbrush heads, regardless of the brand, cannot be recycled due to metal staples in them that keep the bristles attached to the head.
Our toothbrush handles are recyclable unlike other brands. Most other brands of toothbrushes are over molded which means they use more than 1 type of plastic and cannot be recycled. For example, a typical Oral B handle uses rubber (TPE) and Polypropylene. Our handles are only one type of plastic or they are reusable.
Email: contact@madebyradius.com.
Customer Service Ticket:
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The RADIUS Customer Service Team
Do you make a left handed Kidz Toothbrush?
You know we love our lefties but we don't currently make a lefty Kidz. Our Source Toothbrush is a great alternative to a left handed Kidz, though. The handle is made from recycled materials and can be either right or left handed. The heads size is also similar to the Kidz.
Check them out here.
Email: contact@madebyradius.com.
Customer Service Ticket:
Thanks!
The RADIUS Customer Service Team