Customer Service
Why does your Natural Silk Floss spool contain less floss than your other flosses?
It's due to a supply issue and cost. Our Silk Floss is hand spun from natural silk and because of this the manufacturing process can take longer than our other nylon flosses. To speed up the manufacturing process and to avoid having our Silk Floss constantly out of stock, we reduced our Silk spools to 33 yards of floss rather than 55 yards like our other flosses.
Get whichever spool you want here.
Email: contact@madebyradius.com.
Customer Service Ticket:
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The RADIUS Customer Service Team
Why does my floss look different?
We switched our Cranberry and Mint Floss from a round floss to a soft sponge floss in 2012 because it was softer, did not cut the gums and could fit better between tight teeth. An alternative option is to try our Natural Silk Floss which is a soft round floss.
Get your floss today.
Email: contact@madebyradius.com.
Customer Service Ticket:
Thanks!
The RADIUS Customer Service Team