I don't like my new toothbrush. Can I get a refund?

Issue

I tried my new RADIUS toothbrush and I don't like it. Can I get a refund?

Answer

Yes, RADIUS stands behind all of our products. We have a 30 days guarantee. You can return your brush for a full refund or exchange if you are not satisfied.

We do recommend trying your new RADIUS toothbrush for at least a week before deciding that you don't like it. Since the brushes are larger than ordinary toothbrushes it might take you a while to adjust but most people who try them for a week become fans for life.

Email: contact@madebyradius.com.

Thanks!

The RADIUS Customer Service Team