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I ordered the wrong item - can I return it for what I want?

Issue

I accidentally ordered the wrong item and it was shipped to me. Can I return it for what I wanted?

Answer

2 Steps:

  1. Open a customer service ticket
    with your request and include your return address and what product you would like in return.
  2. Return any unopened product to Radius Returns in Kutztown, PA.

Address:

RADIUS Returns
207 Railroad Street
Kutztown, PA 19530
USA

We will ship you the correct product as soon as we receive your return.

Thanks!

The RADIUS Customer Service Team

 

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